Terms and Conditions
Thank you for booking your tours and activities with Waikiki.com! Please review our following terms and conditions of booking with Waikiki.com
In case you receive a DECLINE with an APPROVAL code, please do not attempt to process the transaction again. A Hawaii travel representative will be contacting you by phone or email with more information to process your transaction. We will then process your reservation and send your confirmation email along with vouchers.
Cancellation Policy / Changes / Refunds
To cancel or make changes to your reservation, please call 1-888-926-2126 or email us.
If the date you chose for a tour/activity is unavailable and we are unable to accommodate your party on another date, a full refund shall be provided for that tour/activity. If a tour/activity is cancelled by the tour operator, we will make an effort to book you on another similar tour/activity. If we are unable to accommodate you with another tour/activity we will issue a full refund for tour/activity that was cancelled. Claims for refunds must be made within seven (7) days from the date of service.
Safe and Easy
Prices and Contents: Subject to change.
Force Majeure: Waikiki.com shall not be liable for any delays or failure in performance or interruption of tours/activities resulting directly or indirectly from any cause or circumstance beyond its reasonable control, including but not limited to, Acts of God and of war, strikes, adverse weather, or other unexpected events prohibiting services. In no event shall Waikiki.com be liable to Tour Operator or Party for the loss of profit or for other similar or dissimilar collateral or consequential damages whether based on breach of contract warranty, or otherwise.
If you have any questions, please click here to contact us. Mahalo!
*Terms and Conditions subject to change without notice.
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Waikiki.com reserves the right to add to or modify the terms of this policy. Any changes will be posted to http://www.waikiki.com.